A recent report from #Woodhurst titled "Powering the Modern Mutual" delves into the technology needed to provide better access to improved financial solutions at Building Societies and Mutuals. This insightful guide highlights the pivotal role of technology in helping these institutions meet the evolving needs of their members, positioning modernization as a core element of their growth strategies. Technology as the[...]

The conversation around #AI and #genAI often revolves around their ability to automate everything, from mundane tasks to complex problem-solving. But the reality is that there’s still much work to be done. Imagine chatbots that don’t just guide customers to information but can also diagnose and fix IT problems by writing and implementing new code. This is the future of managed[...]

In the rapidly evolving landscape of retail, the key to achieving unified commerce and future-fit operations lies in the realm of payments. Payments are not just transactions; they are the gateway to unlocking high-performance growth across multiple channels—whether in physical stores, eCommerce platforms, marketplaces, or social media channels. The ideal solution? A single platform that seamlessly manages payments across a range[...]

The world of AI is rapidly expanding, and the next frontier lies in the development of #genAI-enabled agents. These advanced tools are set to transform the way businesses interact with customers, enhancing service delivery across multiple industries. The Rise of Chatbots Across Verticals #Chatbots have become increasingly common across various sectors, including banking, insurance, retail, travel, and utilities. Their primary purpose[...]